• Death of a spam monster

    • Death of a spam monster
    • Death of a spam monster
    • Death of a spam monster
    • Death of a spam monster
    • Image credit: iStockphoto
    Date:31 December 2006 Tags:,

    He lived life fast and dirty, and some people really didn’t like him. Then one night, a group of young women took him out – permanently

    Summer comes late to Moscow, and then barely at all. Windows fling open as the city breaks winter’s half-year clamp. Locals burst from dank living quarters, and crushing darkness gives way to high-latitude sunshine that extends well into the evening.

    Vardan Kushnir returned to his third-floor apartment in central Moscow on such a summer night last July, his head lightened by several rounds of top-shelf booze at a dark clich of a club where female patrons often danced topless on the bar. It was time for a last drink or two in the company of several young women, one of them reportedly 15 years old. In the life of Russia’s most despised Internet figure, this was just another night.

    Although he never came to love his adopted city, Kushnir had created a comfortable existence for himself here. His business, the American Language Centre (ALC), which taught English to Russian nationals, was thriving on the back of a relentless spamming campaign. Twenty-five million emails a day generated enough new clients to subsidise Kushnir’s heroic bouts of clubbing and sex, indulging himself in a way that was remarkable even in a city known for its profound lack of shame.

    Kushnir dreamed of becoming a famous software developer – “like Bill Gates” – but instead took a more inglorious path. His endless spam and boastful escapades made him a source of irritation throughout Moscow. He battled government officials and exasperated everyone else, especially his own employees. But his faith in Scientology gave him a peculiar calm. Even as his cash-and-carry lifestyle plunged him into chaos, he never raised his voice, never appeared to anger. All the loathing only amused Kushnir, as he managed to keep his enemies at distant remove.

    Until that hot night. Kushnir shared an apartment on Sadovaya Karetnaya Street with his mother, Olga, and the alley cats he always seemed to be taking in. As she always did when her son brought girls home, Olga had agreed to sleep in a nearby studio. The next morning, she returned to the apartment to find his bloody corpse on the bathroom floor.

    Police soon followed. Even a year later, they still won’t disclose the exact course of events. According to news reports, the 35-year-old entrepreneur returned home in the early morning with three young women, one of whom he had encountered at the Hungry Duck, a club on the unsubtle end of Moscow’s meet and greet. Cocktails were poured, and the girls slipped a tranquilliser into his drink. Soon enough, Kushnir was out cold. But the dose didn’t keep him down long. When he came to, the young women struck him on the head.

    A final reckoning
    Kushnir was in trouble, and it was about to get worse. Several males – friends of the girls – arrived. One newspaper describes them scaling the drainpipe and entering through an apartment window. The group now numbered at least five, and some of them began to beat Kushnir savagely, smashing his skull and leaving him immobile on the floor, blood silently flooding the tiles.

    When Kushnir’s mother discovered the body in the morning, it was already cold to the touch. “There was so much blood,” she says. After the cops had come and gone and the corpse was on a slab at the morgue, one of Moscow’s yellow journals headlined the episode with triumphant cynicism: “The spammer had it coming.”

    Vardan Kushnir grew up in Armenia. His father skipped out early on, and his mother raised him alone. As a teenager, he excelled in math and physics, winning an invitation to study at the Moscow Technological Institute of Light Industry. After graduation, he spent a year in Los Angeles and returned to Moscow speaking English with almost no accent. In 1994, he opened the ALC, tapping US expats to teach English to Russians.

    Russia in the mid-1990s was plagued by open gang warfare and unchecked theft of state assets. Getting rich – billionaire rich – had less to do with working diligently or coming up with ideas than it did with brute force. The overt signs of privilege were the black Mercedes and impudent swagger of an oil baron. It was in this era of conspicuous wealth that Kushnir launched a new company he hoped would make him a ton of money.

    Kushnir diverted his attention to Sophim, a US-based company he founded with a partner in Florida. They developed an application, Edifact Prime, based on a pre-Internet, business-to-business ordering standard. But after several years and many trips to Florida, Kushnir saw his seed money chewed up by costly trade shows. By 2001, the venture was all but shelved, and Kushnir returned his focus to the ALC, which had been providing enough income to support him and his mother while he worked on Sophim.

    This time, though, he had a new weapon in his arsenal: spam. He had used bulk e-mail to sell shares of Sophim (until the state of Kansas told him he needed a brokerage licence). Now he launched into his Russian spam operation with the frenetic energy typical of a post-Soviet entrepreneur. “He would change his thoughts and decisions every couple of hours,” a long-time ALC office manager says.

    “He had too many ideas. He wanted to do everything all at once, as fast as possible.”

    After bouncing between servers in Russia and Germany, Kushnir hooked into the Chinese market, where about R7 000 pays a month’s rent on a server that can send 7 million e-mails a day. While administering the ALC’s daily operations, he obsessed over beating spam filters, locating new servers, buying e-mail lists, and anything else that would widen his web.

    It worked. By 2003, a year into the onslaught, company revenue had doubled. The ALC had more than 110 students, and it was clearing as much as R100 000 a month. With minuscule rent and overheads, Kushnir bagged the lion’s share. It was hardly a fortune by Western standards, but in Moscow, where the average salary is about R20 000 a year, it vaulted him into the minor aristocracy.

    Flooding Russia with spam
    Igor Vishnevsky removes a metallic Bluetooth nugget from his ear before sliding on to a leather couch in Le Gateau, a poor imitation of a French caf. He casts an eye through the window and on to the movements of Tverskaya, Moscow’s glossy main avenue, a blur of billboards and hot lights. Almost a year after Kushnir’s death, Vishnevsky, a spam engineer Kushnir recruited from Belarus to run the ALC’s technical operations, has no regrets about how they found new customers. “If a person says he hates spam,” Vishnevsky says, blowing on his espresso, “then he means he hates advertising, which he sees everywhere.”

    The ALC’s spam operation was crude, but effective: Vishnevsky would send spider software to crawl the Net, collecting e-mail addresses and adding them to the rolls several hundred thousand at a time. He also worked with suppliers, paying a few hundred dollars for a million addresses. To fool spam filters, Kushnir would insert random spaces between words in the subject line, or turn the body into a GIF or JPEG. At its peak, the operation was generating an average of 15 interested would-be ALC students every day.

    But the system was as buggy as it was crude, sometimes sending emails to the same people more than 50 times a day. Complaints streamed in. People swore, threatened, raged – anything to eradicate the nuisance.

    Kushnir shrugged off the grievances, often finding solace in one of the Scientology books scattered around the office, muttering that opinions mattered little in the face of financial growth. For him, spam was effective; everything else was wasted chatter. “We spammed everyone five days per week,” Vishnevsky says. “We gave them a break on holidays.”

    As the months wore on, protest groups – one of them called the Anti-American Language Centre – sprang up on Russian-language Web sites. Kushnir had become widely despised, but his resolve only stiffened into a schoolboy’s smugness. “It was cla
    ssic Soviet linear thinking,” says Mike McAtavey, a former ALC instructor. “I get 250 customers and a billion nuisance calls. If I triple my input, I’ll get 750 customers.” And, of course, three billion nuisance calls.

    Spam was so cheap that Kushnir began using it simply to attract attention to the ALC, even in places where he couldn’t hope to generate business. He spammed far-off countries like Israel, Spain, France and the US. “There was no concern for being liked,” says Rick Farouni, who worked at the ALC for two years.

    Then Kushnir began attracting the wrong kind of attention. In 2003, his spam reached Andrey Korotkov, then Russia’s deputy minister of communications. Soon Korotkov was getting 10 ALC emails a day. When he tried to unsubscribe, the messages doubled and started arriving addressed to him by name. “I took it as a joke,” Korotkov says, “to show me that there was nothing I could do to stop them.”

    In 2004, Korotkov raised the issue at an Internet symposium held in Moscow’s Central Telegraph building and attended by influential ISP reps, advertising executives, journalists and government officials. Russia has no laws against spam, so Korotkov canvassed the panel, asking what could be done to stop Kushnir. The only solution anyone could offer smacked of the ALC’s own tactics – revenge by inundation.

    Giving the finger
    The following morning, the ALC was flooded with 1 000 pre-recorded calls featuring Korotkov’s booming voice: “I want to warn you that if you continue your illegal activity, then the necessary measures will be taken, not just by me.” It was only a scare tactic, and Kushnir knew it. “We just laughed at him,” Vishnevsky says, noting that the episode prompted Kushnir to boast that no spam operation had ever generated such negative response.

    Kushnir acknowledged the counterattack by toying with Korotkov, sending still more emails to the minister’s inbox, but with a new theme. “You very badly need Viagra,” they read. “And we have girls here waiting to serve you. We are going to give you a special test to check your sexual potential. You must buy one ton of Viagra.”

    A defeated Korotkov merely deleted the messages. “What else could I do?” he says, likening himself to a caged animal. “You can make faces to a bear in the zoo, and he will never reach you. He will just spoil the air.”

    Kushnir revelled in the trouble he was causing. “Vardan sent me a link about the conflict between him and the deputy communications minister,” says Mikhail Urubkov, a Russian programmer who worked on Edifact Prime. “He said, ‘See how famous I am’. It was a game to him.” And not the only game he liked to play.

    The night might begin at Mio, a club not far from the ALC office, where impressing the insecure teens behind Fendi sunglasses was as easy as explaining to them the contents of the California rolls they just ordered. Against this backdrop, a successful Internet entrepreneur would be king.

    At 35, Kushnir’s blond hair had receded in a wide scoop across his scalp, sticking up in wisps that he did little to contain, and his face wore the evidence of many late nights. But as a man of inscrutable international experience who never ran low on ruble notes, Kushnir didn’t have to work hard in places like Mio to attract young women.

    He would glide around, introducing himself as the director of the American Language Centre, until he found a taker. “Most of the girls had heard about his spamming,” Vishnevsky says. “They found him fascinating.” If that wasn’t enough, he’d tell stories about how he owned a big house in America, where he was a man of great consequence.

    Down and dirty
    But Kushnir soon grew bored and began looking beyond the usual club scene. Former employees say he slipped into a dark void of orgies, prostitution, and whatever happened to be over the edge. He relied on a network of prostitution joints that ring the city. Sometimes he’d head to a gambling boat moored on a canal along Moscow’s back side, where he would get down and dirty with a vengeance.

    Kushnir would often arrive at work on Monday morning wearing a smirk, recounting another tale of strange accomplishment. One afternoon he exclaimed, “Finally, I found it,” and summoned an employee to his desk, where he pointed to an online ad for a mother-daughter sex team.

    Employees were put off by Kushnir’s behaviour, but they were far angrier about the fact that he withheld their salaries. Many of his workers were expat thrill-seekers, Moscow short-timers who eventually figured out the situation and quit the ALC with a lesson in the ways of Russian labour. When an employee did confront him, Kushnir grew oddly pacific.

    “Why are you putting all this pressure on me?” he asked, adopting the even tone of a superior conscience. “Why are you getting so angry? You should read some L Ron Hubbard.” He then offered a volume on Scientology from his bookshelf. The nobility of such gestures was lost on most. “His only authority was L Ron Hubbard,” Vishnevsky says. “He didn’t consider other people as friends. He considered himself above them.”

    While those around Kushnir fumed at his sanctimony, he remained oblivious, descending into ever stranger behaviour. “He was spending all he earned,” McAtavey says, explaining how Kushnir, between headlong binges on sex and spam, would comb the city for odd flourishes of fashion that would make him stand out in a crowd of wealthy suitors. “I came in one day and he was wearing an expensive silver silk ascot,” McAtavey says. “That’s what I remember – the silk ascot and not getting paid.”

    “When Kushnir died, there were some people around here who were not disappointed,” adds another former employee. “He had enemies. There’s no question about it.”

    The tallest Lenin statue in Moscow stands in October Square. Lenin strides with his chin up, greatcoat trailing behind him, caught up in the rushing wind of what was supposed to have been progress. A short walk from the statue, the American Language Centre occupies a third-floor office in a redbrick schoolhouse. A poster of the Brooklyn Bridge hangs beside an American flag and a topographical map of the US. The ALC still operates today, albeit with reduced fanfare.

    ‘They came to kill him’
    There are far fewer students, no spam campaigns, and the occasional phone call handled by whoever’s around. Kushnir’s mother runs the business now. She’s a lonely figure deep in middle age, sharing photos of her son an


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