The impact of the coronavirus has been felt across the world, with major events like the Geneva Motor Show and the Facebook Global Marketing Summit being cancelled due to health concerns. Now, tech giants Apple are also feeling the strain of the outbreak.
According to Bloomberg, some Apple stores will be experiencing a shortage of replacement iPhones as a result of interrupted supply lines.
Apple had told its technical staff at retail stores that replacement iPhones will be in limited supply ‘for at as long as two to four weeks’. This means that if your iPhone is heavily damaged and unable to function, the chances of you getting a replacement phone will be significantly lower for the next few weeks.
In addition to the lack of replacement iPhones, certain Apple stores are also experiencing a shortage in individual parts, like camera modules and replacement screens.
To get around this supply problem, Apple has told its technical employees or ‘geniuses’ as they’re more commonly known, to mail replacement iPhones to affected customers instead of pulling one out the store, and “provide loaner devices to ease delays.”
— Philip Shook (@macbeestje) March 5, 2020
As for the company’s workers, Apple has restricted it’s employees from travelling to China, Italy, and South Korea, while also suggesting that employees have their meetings virtually instead of in person.
All is not lost for the California-based technology giant though. After being forced to temporarily close all 42 Apple stores in China, Apple has now been given the green light to re-open a total of 38 stores, pointing to the possibility that the delay in replacement iPhones and parts will soon be coming to an end.