What to do if a flood destroys your hard drive

Date:27 September 2012 Tags:, ,

A wall of rain and water can destroy a home – and your computer, even your backup drive. If you want your data back, you’re going to need a pro. Here’s what he needs you to know so that he can do his job.

Don’t plug in the drive. Don’t test it or try to see if it’s going to work. You’ll only do more damage.

Put it in a plastic bag with a damp paper towel. It may seem counterintuitive, but keeping the drive moist may prevent the read/write heads from sticking to the media.

Check your insurance policy. Data recovery for a flooded drive can cost R20 000, but some policies have riders that cover data recovery

– JEFF PEDERSON, manager of data recovery operations, Kroll Ontrack

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