South African internet service providers are offering to upgrade customers line speeds at no extra charge during the lockdown period.
More people will be working from home and needing access to reliable internet. As a result, ISPs have come to the table.
“We have a responsibility to make it easier for people to stay connected as they navigate the next few weeks of working and learning from home,” said Vumatel CCO Simon Butler.
Vumatel announced it would upgrade line speed at no extra cost from 1 April until 31 May.
All customers below 1Gbps will recieve an upgrade to the next highest speed level.
RSAWEB, Afrihost, Axxess, Webafrica, Cool Ideas and Mweb
According to MyBroadband, all these ISPs have confirmed they would offer line speed upgrades to their customers from 1 April.
All said they had been in discussion with Vumatel and would notify customers about the changes.
“This offer seeks to encourage customers to protect themselves from the threat of exposure of COVID-19 by working remotely and entertaining themselves in the safety of their homes,” RSAWEB told MyBroadband.
Frogfoot confirmed that they will at least double customers line speed between 1 April until 30 June 2020.
Clients are encouraged to contact their ISPs for more information about the terms and conditions of this change.
Openserve have yet to announce any upgrade changes on their lines with relevant ISPs.