Samsung’s futuristic new phone – the Galaxy Fold – is scheduled to launch in select countries on 26 April 2019, however, tech media have reported that some of their review units have stopped working within two days of receiving the handset.
SUPER YIKES: something happened to my Galaxy Fold screen and caused a bulge. I don’t know how it happened, and I’m waiting to hear back from Samsung. It’s broken. https://t.co/p1014uB01D pic.twitter.com/3FZJkWtSKr
— Dieter Bohn (@backlon) April 17, 2019
After one day of use… pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
It’s unclear as to what has caused these issue, however, according to The Verge Samsung says that they “will thoroughly inspect these units in person to determine the cause of the matter.”
It’s clear that the company is uncertain as to what caused these defects, however in certain instances, the defective units are a result of reviewers removing the clear layer on top of the display which looks like a screen protector.
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw
— Mark Gurman (@markgurman) April 17, 2019
Dear future #GalaxyFold owners, I know I always say “No one ever read the instructions”… PLEASE READ THIS ONE!!!
(This is the wrap over the screen of the Galaxy Fold) pic.twitter.com/LuQPRfDZIE
— Des (@askdes) April 17, 2019
At the Galaxy S10 launch, I was fortunate enough to get a few minutes hands-on time with a Galaxy Fold prototype which – barring a few minor differences – is the spitting image of the final production version of the device. My initial impressions of the device were that it’s a well-made, well-crafted piece of hardware that many would deride as unnecessary, unwanted and ridiculous.
Yes, the Galaxy Fold is far from perfect, but as no first generation piece of tech is and Samsung should be applauded for taking a risk and doing everything they can to move the mobile industry forward by bringing us something new.
Here’s hoping that Samsung is able to resolve the issue soon and doesn’t have a repeat of the Note 7 disaster.
I’ve reached out to Samsung South Africa for comment however none was received at the time of publishing this article.
We’ll be live at the South African launch of the Galaxy Fold on Tuesday 23 April where the device is expected to officially be unveiled with pricetag between R40 000 – R45 000.