Uber to record audio for rides for added safety

Date:21 November 2019 Author: Leila Stein Tags:,

Uber have announced that they will be rolling out an added safety feature, audio-recording trips. This comes after an increase in safety concerns from users world wide has led the company to innovate and provide more robust protections.

According to Glitched, the feature will automatically be added for all drivers when it’s released in a specific country. It will then be up to the passenger to decide whether or not they want to audio record a trip. Should they have had any concerns with the trip, they can submit the recording to Uber in the app.

The Washington Post report that the pilot is going to be rolled out in Mexico and Brazil in December before launching in other countries.

“We have taken a position that whenever you are in an Uber, the feeling that we want both parties to have is ‘the lights are on.’ ” Sachin Kansal, Uber’s head of safety products told The Post.  “That leads to safer interaction on the platform.”

Other new safety features recently released in South Africa include sharing ride notifications, being reminded to check the drivers name, photograph and car registration and a panic button in case of emergencies which links the user to a private security firm who asses the situation.

Image: Autoblog/Twitter

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